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Quality is a serious matter at NIBE. We work together with our suppliers to constantly improve our quality performance. Deviation reports are valuable in the systematic approach to continually improve products and performance
Our deviation reports exists in one singular place where both NIBE employees and suppliers can access the same information - NIBE through the ERP-system and suppliers through a web interface.
Before starting, you need login credentials that your contact at NIBE will provide.
Here you can download a manual how to handle claims and deviation reports via the e-Quality web interface, Catavolt:
Link to Catavolt